|Commuter uses the Compass card to "tap in" on the bus in Greater Vancouver|
|The MTR's Octopus cards have been around since 1997|
However, unlike Octopus cards where you can add cash and the value is immediately transferred to the card, it takes commuters in Vancouver two hours for this transaction to be processed on Compass cards by paying with cash, debit or credit.
And because of the exceptionally high volume of new users in the first few days of 2016, it took much more than two hours for people's Compass cards to load up with money before they could actually use it, resulting in a lot of frustration.
Can you imagine if that situation happened in Hong Kong?
People here wouldn't even stand having to wait two hours before being able to use their Octopus cards. They are already at the end of their patience waiting in line to add money to their card.
|There was a rush to buy Compass cards in Vancouver|
Vancouver's got some catching up to do. Two hours to add value to a card? Not an efficient step in the right direction...