Forcing HK Residents to use Contact-Tracing App

NGOs are giving some donated smartphones to homeless

Starting November 1, the Hong Kong government will make it mandatory for anyone entering a government building, facility, wet market, swimming pool, library and post office to use the Leave Home Safe app in a bid to strengthen contract tracing, even though there are zero local cases for the past 23 consecutive days.

It has forced many, who up until this point, have filled out their details on slips of paper, to either finally download the app on their phone or get a second phone just for this exercise.

Chua hopes govt will be more lenient to people

However, there are still many, particularly the homeless who have no access to smartphones and the NGOs assisting them have asked the government for leniency for this group of people.

"I hope government departments will be lenient, understand people's needs and give them alternatives, like leaving their contact details so they would not be scared off and avoid visiting clinics or the government's social service offices," said Chua Hoi-wai, chief executive of the Hong Kong Council of Social Service.

He hoped there would still be slips of paper available for them to leave their contact details. Chua added some NGOs have handed out donated second-hand smartphones with the app installed to low-income residents and taught them how to use it. 

App must be used in all govt buildings

"We also hope the government will work with us to provide cheaper or second-hand phones to those who have the ability to use but merely cannot afford them," he said during a radio program.

During the same program, Secretary for the Civil Service Patrick Nip Tak-kuen said officials will be lenient at first, but residents should be cooperative in using the app. He added the administration was aware of vulnerable groups that may not have access to smartphones and was making an effort to take that reality into account.

"For those who do not have access to smartphones, they will be asked to leave their personal details. They will be asked to show their identity card and have their names, part of their ID number and contact details jotted down to ensure accuracy," Nip said.

"We understand there will be difficulties when it's first implemented. Our colleagues, based on actual circumstances, will be lenient at first, but we also hope everyone will be cooperative."

He said the number of QR code signs will be increased outside of markets to avoid long queues forming.

Nip says officials will be lenient at first

Does the Leave Home Safe app really work? Hard to tell since we haven't had any recent outbreaks  in the community, and there are many flaws with the app, including not having to register a name due to privacy issues, and not every shop or mall insisted on people scanning the code.

So it seems more of an exercise to tick off the boxes than really helping with contact-tracing...