Friday, 4 September 2015


People in Hong Kong seem to complain to leverage something out of it...
It seems that Hong Kong people love to complain. About everything.

And many use social media as a weapon to threaten businesses to expose what they think is a massive injustice to them.

For example, a friend went to Park N Shop, a regular supermarket, to buy a bun to accompany a salad she had at home. She just wanted to buy the pork bun, but in front of her was a customer who came to return a bun with figs in it -- because it didn't have enough figs in it.

Seriously? This is Park N Shop. This isn't a famous gourmet bakery that stakes its reputation on quality.

But my friend noted that the server was very patient, helping this woman find a bun with more figs in it and got her one. The customer even demanded the staff cut it open so she could see how much of the fruit was in there.

That server should get the employee of the month award.

Another friend works in a hotel and they received a complaint from a group claiming to have contracted food poisoning after eating at the buffet. But the complaint came four days after the incident, and they said they were still unwell and they had already planned a trip to Japan. If the hotel didn't do anything to compensate, then they would take to social media with their complaint.

Food poisoning is very difficult to prove, especially when people in Hong Kong eat out so much. You also need a big group of people to all fall ill at the same time, because one or two people could be an isolated incident.

But that's not all. Another complainant said traffic in front of the hotel was so bad that it took them forever to get a taxi.

What does that have to do with the hotel? Why not contact the police and tell them to sort out traffic issues in the area?

Yet another complaint came to a friend whose company sold water filters. A customer bought one and said the water from it didn't taste good and felt the water filter was not functioning properly.

The company offered to give him a refund, but he still wanted a media expose about it and contacted a local paper to do a story. But really, if a company is already offering a refund, no questions asked, what is the problem?

How did Hong Kong people become like this?

Many of the complaints outlined here are not worth ranting over. If you didn't get enough figs in the bun then don't buy it from the supermarket anymore, or look more closely next time for one with more figs in it.

Food poisoning needs to have a big group of people -- who report it in a timely manner. Traffic issues? Call the police. And if a company is willing to refund a water filter or give you a new one, what more can you complain?

Rants like these make a mountain out of a molehill and wears down staff who have to deal with them. These people don't want to be cheated -- but out of what?

Can we please be more mature about these things and only complain when it's really justified?

And with all the things happening in the world right now -- particularly the desperate plight of Syrians trying to flee their country -- complaining about small things is really pathetic.

Time to grin and bear it.



  1. Common sense, people! - Ti Lo

    1. Hi Ti Lo -- Sometimes the complaints I hear are so ridiculous, I can only shake your head and ask, "Did I really hear that? Seriously?"